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    Report Social Issues

    in real time through our Artificial

    Intelligent Messenger Chatbot.

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    Decentralised Grievance

    Management System

    We help decision makers analyse citizen fed data,

    monitor population trends with a dynamic dashboard

    and keep track of localised grievances.

    A Powerful Tool for Smart Governance

About Us

CivilCops is a social intelligence organisation, founded in April 2017 with deep concern for the existing issue identification mechanism and the need to create an alternate architecture. We help people to report sensitive issues, and policymakers to assess their impact.

Our platform works with various local governments, police and civic-authorities to solve critical problems using RAE: Redressal and Analytics Engine.

The redressal process runs for immediate reporting of the matter to the geographically nearest, concerned authority whereas the analytical process uses the user-fed data, combines it with empirical data-sets to generate insights on the issue-related policies of the government.


Learn more about the features of our platform

Ease of Access

Multiple Artificially Intelligent grievance reporting channels for citizens.

Multiple Languages

Platform offers multiple languages & even supports mixed languages.

Offline Support

Citizens can even report their compaints without an active internet connection.

24*7 Governance

Government becomes available to the citizens 24*7.

Platform Security

Highly secured platform.

Work Management

Collect, manage and assess grievance more efficiently and transparently.

Grievance Moderation

Platform automatically segregates complaints according to department jurisdication & grievance type.

Community Engagement

Platform offers connecting to action groups, community groups for specific grievances.

Workflow Hierarchy

Platform helps in streamlining internal operations with more effective, transparent workflows and communication channel.

Inbuilt Analytics

Data analytics helps Government in taking better, data driven decisions for grievance redressal and policy making.

Targeted Notifications

Government can conduct better surveys, feedback from citizens by sending segmented, targeted notifications through the platform.

Ease of Integration

Easily integrate our platform with your current CRMs, work management systems.


Great things in business are never done by one person. They're done by a team of people.

Vaibhav Gogia

Co-Founder & Head - Business

Ashish Sharma

Co-Founder & Product Head

Muninsh Dhiman

Managing Partner

Ashwin Kain

Software Developer

Mentor Board

Hamad Karam

Senior Project Manager - Smart Dubai

Dubai Airport Freezone Authority

Anisha Motwani

Managing partner - Storm the Norm

Consultant - World Bank Group

Strategic advisor - Max Group

Dr Ritesh Malik

Founder & CEO - Innov8

Forbes 30 under 30 Asia

Y Combinator S'16

Kaveh Vessali

Senior Partner & Data Practice Lead - NXN

Karim Samakie

Entrepreneurship Development Expert - World Bank Group

Todd Obrien

Managing Director - StartupBootcamp Smart City Dubai

Ashutosh Kumar

Startup Fellowship


Partners & Clients

Current & In-pipeline

Get Started

Click on the button below and get started!

Media Coverage

NASSCOM Community

There has been a lot of push in India toward smart cities. We are talking to different #smartcity stakeholders to understand how much work is done on the ground.

Read more

Code For the Next Billion

In a nation as populous as #India, opportunities need to be brought within the reach of the underprivileged. Curious to know if your public benefits app will make the cut at #CFNB2017?

Read more

StartupBootCamp Dubai

21 startups from 13 different countries flew to Dubai to participate in our first Selection Days on the 23rd and 24th of October. Startups competed for a chance to secure a spot in the first cycle.

Read more

NASSCOM 10K Startups

From getting incubated at IIT Mandi & @nasscom 10,000 Startups to getting selected in Global Top 10 #Startups for StartupBootcamp Smart City Accelerator Dubai, @civilcops has been

Read more

Contact Us

For more info and support, contact us!

Plot No - 144, Block - A2A, Janakpuri, Delhi, New Delhi - 110058, India

+91-9999828184, +91-9999887988

TechnoHub 1, DTEC, Dubai Silicon Oasis Authority, Dubai - United Arab Emirates

+971-545962623, +971- 503496914